Telephone interview for the London Borough of Newtown Essay

Telephone interview for the London Borough of Newtown - Essay Example Through this question, it was found that almost half of the respondents; interviewed through telephone, were satisfied with the particular service of caretaking; removal of litter. The number of respondents personally satisfied was 165 (almost 62% of total respondents). On contrary, it was found that the number of respondents not personally satisfied were not far behind. The number of respondents dissatisfied with the caretaking service; removal of litter, were 99 (almost 37%). This question is an extension of the earlier question. The aim of this question is to analyze the personal level of satisfaction or dissatisfaction regarding the cleaning on bin areas. It was found through the responses that 164 of the respondents were personally satisfied with their caretaking service; cleaning of bin areas. On the other hand, only 70 of the total respondents were dissatisfied with this particular caretaking service. This question is yet another expansion of the earlier question. This question was aimed to analyze the satisfaction and dissatisfaction level of respondents regarding the maintenance of communal lighting. Through this particular question, it was found that only 72 of the respondents were personally dissatisfied with the maintenance of communal lighting; component of caretaking services. On the other hand, the number of respondents satisfied with this particular service was more than double as compared to respondents that were dissatisfied (i.e. 183), representing 69 percent of the total respondents. To further analyze the personal satisfaction and dissatisfaction level of respondents they were inquired regarding the cleaning of rubbish chute areas by the caretaking services. The responses provided by the respondents gave a lot of exposure as it was found that only 70 out of 266 respondents were highly satisfied with this service. On the other hand, it was also found that only 31 of the total respondents were